11/27/2023 0 Comments Lastpass support statusIdentify where you can integrate passwordless authentication with your current tools You can use these insights to make sure that all of your users have as smooth an experience as possible when your company transitions to passwordless authentication. While conducting this survey, you might even spot a couple of trends worth noting – for example, a group of users such as remote employees, executives, people with privileged access, or people in a specific department or team – in essence, users who have unique challenges or requirements you might not have known about. Their answers will tell you a lot about how they currently log into their accounts and whether they use the IT resources they’ve been given to solve their authentication problems. You may even choose to ask them point blank what it’s like using traditional password-based authentication now and what would be better from their perspective. Ask your employees what their current login experience is likeĭo you know how your employees and other users feel about their current login experience? If you haven’t already done so, it might be worth directly asking them – whether informally or in a survey – what happens when they try to get into their work accounts, if they run into any friction when doing so, and how they typically resolve any problems that arise. Does your organization use passwords and multi-factor authentication? Are you taking advantage of biometrics like fingerprint identification and facial recognition? What about hardware keys? Are you already using a password manager to securely store employee passwords in an encrypted vault? Are there particular applications, systems, or tools that have additional authentication measures in place due to the sensitive data they contain, such as customer information or intellectual property? Or are there specific user accounts – for example, IT administrator accounts or the like – for which this is true? What kinds of security policies are currently in place, for example a password policy, and do any of them need a refresh now that you’re introducing passwordless authentication? 2. Then, review your current authentication technologies, practices, and policies. ![]() Are your employees hybrid, in-office, or completely remote? How are they authenticating? Does that authentication happen differently depending on where they are or what devices and operating systems they’re using? Are they using company-provided technology, or do they participate in a Bring Your Own Device (BYOD) program? What about people you wouldn’t consider employees, such as contractors, business partners, or volunteers? When, how, and from where do they log in, and what does that process look like? Do any of your users travel extensively, and if so, do they have special requirements concerning authentication? Assess your current authentication tools and processesīefore implementing passwordless authentication, make sure you understand how everyone currently logs in. This way, you can ensure that your employees have the support they need to successfully go password. ![]() But implementing passwordless authentication is about more than making the necessary technology investments you also need to set realistic expectations for adoption and be able to quickly respond when challenges come up. In the end, it will make your business more secure, and it will be easier for your employees, too. If you’re an IT professional, then you likely already know why going password is going to benefit your organization. Passwordless authentication is coming, and the time to prepare your company is now.
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